Overview
Ledger Live is the desktop and mobile app that interfaces with Ledger hardware wallets (Ledger Nano S, Nano X, etc.). It lets you manage accounts, send and receive cryptocurrencies, update firmware, and install coin apps. This guide covers a secure setup, common features, and how to adopt strong custody practices.
What you'll need
Before you begin, make sure you have:
- A Ledger device purchased from ledger.com or an authorized reseller.
- A computer or mobile device for Ledger Live β download only from the official website or app stores.
- A pen and the recovery sheet included with the device (or a metal backup solution).
- A stable internet connection for initial downloads and app updates.
Step-by-step setup
Unbox & inspect
Check packaging for signs of tampering and verify the device serial if available. If anything looks wrong, contact the seller β do not proceed with a suspicious unit.
Download Ledger Live
Go to ledger.com/start
or the official app store and download Ledger Live. Verify you are on the official site β bookmarks or official links reduce phishing risk.
Initialize device
Follow Ledger Liveβs prompts to set up your device: choose a PIN, generate a recovery phrase (24 words for Ledger by default), and confirm the seed. Ledger devices display words on the device β never input your full seed into the computer.
Install apps
Ledger uses a manager to install coin-specific apps. Only install the apps you need to manage the blockchains you use (e.g., Bitcoin, Ethereum). Too many apps may fill device storage; uninstalling does not affect your funds.
Backup & verify
Write down the recovery phrase exactly in order. Ledger typically uses 24 words. Keep copies in secure, separate locations. Perform an immediate restore test on a spare device if possible.
Security best practices
Security is a combination of device safeguards and human procedures. Key recommendations:
- Buy from official channels and verify the device before setup.
- Never enter your recovery phrase into a computer, phone, or into Ledger Live. Store it offline on paper or metal.
- Use a strong PIN and enable additional protections like passphrases only if you understand the consequences.
- Keep firmware and Ledger Live updated β but only from official sources.
Ledger Live features explained
Ledger Live provides a suite of features to manage your crypto:
- Portfolio: Track balances across accounts and currencies.
- Accounts: Create multiple accounts per asset (e.g., BTC #1, BTC #2).
- Send & Receive: Create transactions signed by your device.
- Manager: Install or remove coin apps on the device.
- Buy/Sell/Swap: Integrated third-party services for on/off ramps (be mindful of KYC and regulations).
Backup strategies
A single backup is a single point of failure. Consider these patterns:
- Redundant paper backups: Store copies in separate secure locations.
- Metal backups: Resistant to fire, water and aging.
- Shamir Backup: Ledger supports Shamir Secret Sharing (SSSS) on some devices β split the seed into shares with thresholds for recovery.
Troubleshooting
- Device not connecting: Try different cables, USB ports, and ensure Ledger Live is up to date.
- Forgot PIN: You will need to reset the device and restore from seed.
- Lost seed: If all backups are lost, the funds are likely unrecoverable β move funds to new seed immediately if exposure is suspected.
- Firmware update issues: Follow official Ledger support steps; do not install third-party firmware.
Advanced workflows
For enterprise or high-value users:
- Use multisig setups (e.g., 2-of-3) across different vendors.
- Establish formal key custody policies and test recovery procedures regularly.
- Consider HSMs or custodial services if compliance or business needs require it.
FAQ
Can Ledger Live be used without a Ledger device?
No β Ledger Live requires a Ledger hardware device for signing transactions and storing private keys.
Is my recovery phrase stored by Ledger?
No β the recovery phrase is generated and shown by your device and is never transmitted to Ledger servers.
What happens if I lose my device?
Restore using your recovery phrase on a new Ledger or compatible wallet. If the seed is lost too, funds cannot be recovered.